Terms & Conditions
Age of Customer - Customers must be over 18 years of age. Orders will not be accepted from anyone under 18. Please be aware that attempting to purchase alcohol if you are under 18 is a criminal offence.
Ordering and Despatch There is no minimum order value.
We will make every effort to despatch your order on the same day of it being placed. To qualify for next day delivery orders MUST be placed before 12 noon, if this deadline is missed your order will be despatched on the next working day. We don't work weekends, so if you place an order after midday Friday, it might not be despatched until Monday.
If you live in the Scottish Highlands, offshore, or Northern Ireland, delivery will take longer and cost more. Please see our Delivery page for more information /delivery
We will ask the courier to leave your consignment with a neighbour unless we unless you tell us not to. Please make this clear in the “Delivery Instructions” box in the checkout.
We'll reimburse you for any breakages, as quickly as possible.
We strongly advise against leaving goods without a signature. We will not be liable for any losses incurred this way. If you do want to have goods left, please specify a safe place.
Payment - Orders placed on this website need to be completed with a valid credit card or debit card, or via Paypal. We accept Master Card, Switch/Maestro, Visa and American Express. We also accept Paypal. If you’d prefer to place an order and pay over the phone, please call us during office hours (Monday-Friday 9.30am to 4.30pm). If you’d like to go old school, you can also pay by cheque, posted to us at the address shown. Cheques should be made payable to Beer Paradise (York) Limited. We will wait for cheques to clear before despatching your goods. It’s not the speedy option.
Product Specifications – We use a live stock system, so if you can see something online, it’s available to buy. We make every effort to ensure that this is the case, but in the event of something being unavailable, we will contact you before despatch to arrange a replacement or refund. We try to make sure that photos are all up to date, but sometimes labels change without notice. If a particular edition of a beer or glass is a deal breaker, please give us a call to check – 01423 359371
Prices - We reserve the right to change prices without notice. Prices shown on this site are subject to change in line with supplier costs, market values and currency fluctuations. All prices shown include VAT at the prevailing rate.
Title - Title is retained with Beer Paradise (York) Limited until the customer takes final delivery of the goods.
Damage in Transit - Beer Paradise (York) Limited shall replace free of charge, or issue a credit, goods lost or damaged in transit, providing that the Buyer shall:
a. Give us notice by telephone or by e-mail, confirming the nature of loss and damage within three days of delivery, and
b. Where the goods are delivered by outside carriers comply with such carrier's condition of carriage for notification of such claims.
c. The time limit for notification of a lost parcel is one month from date of order.
Force Majeure - Beer Paradise (York) Limited shall not be liable for the failure to fulfil any terms of any transaction governed by these conditions of sale if fulfilment has been delayed, hindered or prevented by any circumstances whatsoever which is not directly within its control.
Law - This contract shall be subject to and interpreted in accordance with the laws of England If any provision in this Agreement is held to be invalid or unenforceable, it shall be deemed severed from this Agreement and this shall not affect the validity or enforceability of the remaining provisions.
Returned Goods - Goods may be returned within 7 days of delivery if you are not satisfied for whatever reason. The postage and safe return of the goods in this case is the customers responsibility.
Cancellations - We endeavour to despatch goods promptly, usually on the working day after you place your order. If you place an order in error, or wish to cancel an order, please call us during office hours (9.30am to 4.30pm, Monday to Friday), or send us an email via the contact form. Please be aware that orders cannot be cancelled after despatch, but may be returned according to the returns policy above.
BeerRitz is a trading name of Beer Paradise (York) Ltd.
Marston Moor Business Park,
01423 359 371