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Frequently asked questions about Beer Ritz
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  • Frequently Asked Questions about Beer Ritz

For Christmas delivery please order before Wednesday, 20 December.

Is your website secure to shop on?

Yes. All of our transactions are handled by SagePay, who encrypt every transaction to the highest level. You can read more about them here.


How much do you charge for delivery?

Our delivery is £8.66 for the first 20kg, and then 36p for each additional kg. As a rough guide, a case of 12x50cl bottles is 10kg, a case of 24x33cl bottles is 15kg. Northern, western and offshore Scotland, N. Ireland, the Isle of Wight and the Isle of Man will cost more and take longer. Details can be found here.


Why is your delivery more expensive than other mail order websites?

We pass on our courier charges at cost. Our deliveries are sent on a next-day fragile handling service. If you order your beer before midday, you’ll receive it on the next working day (this excludes the weekend).


I don’t want next day delivery – is there a cheaper option?

Sorry, no. Having tried almost every courier service out there, we believe that our couriers (the APC network) are the best, and the overnight service tied to the fragile-handling option they offer. There are cheaper couriers, but our experience is that you get what you pay for.


Can I have beer delivered to a different address than my own?

Yes. As you go through the checkout, there is a box to tick underneath where you enter your address info. You can then enter the delivery address on the next page.


Can I add a gift card?

You certainly can. Use the “Add A Gift Message” box at checkout.


Can my beer be left without a signature?

Yes indeedy. You can specify a “Leave Safe” instructions in the “Delivery Instructions” box at checkout – leave with a neighbour, in the shed, or wherever. But please note that goods are left at your own risk.


Do you ship overseas?

We do not currently offer this service, sorry.


Can I call to see if you have something in stock?

If you'd like to, please do, but let us save you a phone call: Our website displays live stock information, so if you can order it on the website, we have it in our warehouse. Order it before midday, get it delivered next working day. Open, drink. Simple.

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- © Beer Paradise (York) Ltd, Unit 20, Centre Park, Marston Moor Business Park, Tockwith, York, YO26 7QF

© 2017 Beer Ritz

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